You have the right to a 14-day cooling-off period after receiving your order. If you change your mind, you can return any unopened, unused, and sealed products for a full refund.

If any products that you receive are faulty, damaged, or incorrect, please let us know within 30 days of receiving them, and we’ll arrange a refund, replacement, or repair. We’ll cover the cost of returning any faulty, damaged, or incorrect products.

Once we’ve received your returned items, we’ll process any refunds within 14 calendar days to your original payment method.

Please note that because our products are personal toiletry items, we can't accept returns for anything that has been opened or used. If you’ve used a product and feel it’s not right for you, we encourage you to pass it on to a friend or family member – this ensures the product gets used, while helping the environment by reducing waste.

To return any items, or if you have any questions, please reach out to us at hello@dussl.com.